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New
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Receptionist
Point Of Sales For Africa Technology Limited
Hospitality & Leisure
Hospitality & Hotel
NGN
75,000 - 150,000
Easy Apply
Job Summary
As a Receptionist you will be the face of our luxury brand, ensuring guests receive exceptional service from check-in to check-out. Your role is critical in creating a seamless and welcoming guest experience, handling reservations, addressing inquiries, and maintaining smooth front desk operations.
- Minimum Qualification : OND
- Experience Level : Mid level
- Experience Length : 3 years
- Working Hours : Full Time
Job Description/Requirements
Responsibilities:
- Greet and welcome guests professionally, ensuring a warm first impression.
- Manage check-in and check-out processes efficiently.
- Handle reservations, room assignments, and guest inquiries via phone, email, and in person.
- Provide accurate information about hotel services, amenities, and local attractions.
- Process payments, invoices, and guest accounts securely.
- Address guest concerns, special requests, and complaints professionally and promptly.
- Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.
- Maintain an organized and clean front desk area.
- Assist in guest relations and VIP services as required.
- Follow security procedures to ensure guest safety and privacy.
Requirements:
- OND/ND in Hospitality, Business Administration, Tourism, or a related field
- Minimum 3 years in a receptionist, front desk, or customer service role, preferably in a hotel or luxury serviced apartment
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