Sales and Marketing Manager

Responsibilities:

• Establish, develop, and maintain business relationships with customers and 3rd party agents to generate sales.
• Demonstrate a high level of competence and capacity to convince and win over new customers, especially in the corporate market.
• Network, prospect, and generate sales leads.
• Develop clear and effective written proposals for customers and negotiate terms of agreement.
• Expedite the resolution of any customer problems and complaints and provide after-sales support
• Develop and maintain an in-depth knowledge of all aspects of the hospitality market, including market intelligence, competitor information, current trends, and market conditions.

Key Deliverables:

• Oversee the promotion of the facility sales on advertisement media and listing services.
• Meet with prospects and clients interested in the facility to offer them real deals.
• Communicate with clients to identify their requirements and preferences.
• Oversee the preparation and approval of documents such as contract agreements, etc.
• Coordinate the closing of deals to ensure eventual patronage of clients.
• Oversee arrangements to give prospective clients a view of the facility before closing deals.
• Act as intermediaries liaising between the resort and prospective clients.
• Conduct an inspection of the facility to ensure the terms and conditions of sales are met before closing sales deals.
• Provide periodic reports to company management on sales operations and generated returns.
• Conduct surveys to identify the prices of competing facilities in the hospitality market.
• Maintain contact with clients to have openings to discuss future business prospects.

Requirements:

• Bachelor’s degree in business management or marketing, or any other related field.
• At least 5 years of cognate experience in sales and marketing.
• Negotiation Skills
• Strong interpersonal, organizational, and presentation skills
• Excellent oral and written communication skills
• Multi-lingual preferred and must also be able to confidently communicate in English

Personal Attributes Required:

• Confident, self-motivated and driven to succeed
• Demonstrate a natural ability and desire to sell
• Able to successfully persuade and influence others
• Demonstrate a high level of honesty and personal integrity
• Adaptable and flexible with a positive attitude
• Work effectively in a diverse and multi-cultural team
• Professional and polished appearance