Sales Associate

Responsibilities:

• To achieve and exceed set sales targets.
• Ensure stock re-order levels are maintained at the store.
• Package, label, and dispatch customer orders for damage-free delivery.
• Provide updates to customers on orders dispatched.
• Respond to customers' inquiries and resolve complaints
• Maintain clean and dust-free products and environment.
• Promote sales through customer visitation and offline channels.
• Collect and share customer feedback with the Sales Manager.
• Work to actualize and supersede weekly sales targets.
• Ensure the security and safety of self, stock business premises, and assets all-time.
• Render timely daily and weekly reports.
• Follow up on new leads and referrals to promote business.
• Conduct market research to identify new opportunities and understand customer preferences.
• Build and maintain strong long-lasting customer relationships.
• Monitor competitor activities and provide feedback to the sales manager.
• Continuously update knowledge of products and services to provide accurate information to customers.
• Willingness to participate in in-house training to enhance sales skills and product knowledge.
• Work closely with other departments such as marketing and operations to ensure a seamless customer experience

Requirements:

• Minimum of Diploma in Accounting, Statistics, or related field.
• Minimum of 2 years work experience in a related field.
• Must be very comfortable with cold calls.
• Must be an active listener
• Strong communication skills
• Verbal and written negotiation skills.
• Proficiency in applicable software and tools.

Remuneration: NGN100,000 - NGN140,000