Senior Business Development Officer

Responsibilities:

Client Acquisition and Relationship Management:

• Identify and engage potential clients to expand the customer base.
• Build and maintain strong relationships with existing and prospective clients.

Sales and Revenue Growth:

• Achieve and exceed individual and team sales targets.
• Develop customized sales pitches and business proposals.
• Collaborate with internal teams to ensure smooth service delivery and client satisfaction.

Customer Relationship Management:

• Build relationships with clients to understand their needs.
• Provide excellent customer service to ensure client satisfaction.

Market Research and Strategy Development:

• Conduct competitive analysis and market research to identify business opportunities.
•  Provide insights and recommendations to management for strategic decision- making.
• Monitor industry trends and competitor activities.

Business Development Support:

• Lead and participate in networking events, industry conferences, and trade fairs.
• Prepare sales reports, forecasts, and business development updates.
• Assist in the development of marketing campaigns and promotional activities.

General Assignment:

• Execute any other duties and tasks that may be designated or assigned by the company.
• Participate in the knowledge-sharing programme of the department and the company
• Provide support to your Team Lead/ Branch Manager as may be required towards serving the Board, Management and staff.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or related fields.
• 4–6 years of experience in sales, business development, or a related role.
• Professional certification such as CIIN is an added advantage
• Strong interpersonal, communication and negotiation skills.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a team-oriented environment.
• Proficiency in CRM software and Microsoft Office Suite.
• High level of motivation and target-driven mindset.

KPIs and Performance Metrics:

• Lead Conversion Rate: Percentage of qualified leads converted to sales.
• Sales Target Achievement: Percentage of individual sales targets met.
• Client Retention Rate: Percentage of returning clients and renewal rates.
• Market Expansion: Number of new business partnerships secured.
• Market Insights: Number of useful insights shared with the team.