Telecom Field Maintenance Engineer (FME) Manager

Responsibilities:

• Manage and lead a team of field maintenance engineers, providing guidance, training, and support to ensure high performance and job satisfaction.
• Conduct regular team meetings and performance evaluations. 
• Oversee day-to-day field operations, ensuring that maintenance activities are carried out efficiently and effectively.
• Develop and implement maintenance schedules, prioritize tasks, and allocate resources appropriately.
• Ensure that all maintenance work is performed to the highest standards, with a focus on quality, safety, and compliance with industry regulations.
• Conduct regular site inspections and audits to ensure adherence to best practices.
• Provide technical expertise and support to field engineers in diagnosing and resolving complex issues related to network equipment, including RF systems, transmission lines, power systems, and fiber optics.
• Coordinate and lead the team in responding to network emergencies, such as system outages or equipment failures, ensuring rapid restoration of services with minimal downtime.
• Plan and oversee field projects, including the installation, configuration, and upgrading of network equipment.
• Ensure projects are completed on time, within scope, and budget.
• Manage the budget for field maintenance activities, ensuring cost-effective operations without compromising quality.
• Track expenses, negotiate with vendors, and optimize resource utilization.
• Health and Safety Compliance: Ensure that all field activities comply with health and safety regulations.
• Promote a culture of safety within the team, including the proper use of personal protective equipment (PPE) and adherence to safe working practices.
• Reporting and Documentation: Maintain accurate and up-to-date records of all maintenance activities, including work orders, equipment logs, and incident reports.
• Prepare regular reports for senior management on team performance, network status, and any issues or recommendations.
• Work closely with other departments, such as network engineering, IT, and customer support, to ensure smooth coordination of maintenance activities and alignment with overall business objectives.
• Identify opportunities for process improvements and implement initiatives to enhance the efficiency and effectiveness of field maintenance operations.

Requirements:

• Bachelor’s degree in Telecommunications, Electrical Engineering, or a related field.
• A master’s degree or relevant certifications (e.g., Certified Tower Climber, Electrical Safety Certification) is a plus.
• Minimum of 3-5 years of experience in field maintenance or network operations within the telecommunications industry, with at least 3-4 years in a managerial or supervisory role.
• In-depth knowledge of telecommunication systems, including RF, transmission lines, power systems, and fiber optics.
• Proficiency in using diagnostic tools and software for troubleshooting and maintenance tasks.
• Familiarity with network management systems and industry-specific standards and regulations.
• Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Excellent problem-solving and decision-making abilities.
• Effective communication and interpersonal skills, with the capacity to manage relationships with both internal teams and external stakeholders.
• Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.
• Relevant certifications in telecommunications, network maintenance, or related areas (e.g., PMP, ITIL) are preferred.