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5 days ago

Job Summary

We are looking to hire Sales Officers for Fixed Line. The Sales Officers will be responsible for managing and developing sales of wireless and fixed line internet solutions to customers in a specific area. In addition to acquiring new customers, Sales Officers will also be responsible for retaining and servicing clients throughout their lifecycle. They will also have the responsibility to ensure customer subscription.

  • Minimum Qualification : HND
  • Experience Level : Mid level
  • Experience Length : 2 years

Job Description/Requirements

Responsibilities:

  • Cold Calling in designated coverage cluster of Home Estate
  • Generate Leads and Manage Funnel of Hot/Warm/Cold calls for Sales
  • Send daily reports and updates as required by ASM/FBB Head
  • Conduct Sales Meetings with Clients at their premises/homes
  • Follow up with leads daily for sales generation
  • Sales Officer-Fixed Line requires many soft skills with an understanding of technical aspects.
  • Liaise with the Customer care team to help customers recharge and resolution of complaints as part of customer retention and life cycle management.
  • Develop, build, and manage a client base for references and repeat sales
  • Handle the sales process at each stage from prospecting to the product description to CAF sign-up with payment collection and finally installation of broadband connection at customer premises
  • Meet and build relations with Facility Managers in Estates for marketing activities leading to Residential Sales initiatives
  • Prospect new clients via sales calls, direct mail, email, WhatsApp, and networking events
  • Appoint SSA and build relations with them to generate leads
  • Participate in trade shows, conferences, and community events to help promote the residential sales programs
  • Tracking of competition in our service areas for their presence and tariff plans


Requirements:

  • Self-motivated and Self Starter
  • Ability to communicate effectively and handle customer queries
  • Bachelor’s degree in Business Administration, Business Management, Statistics, or a related field.
  • 2-3 years of relevant sales experience
  • Direct sales experience from Telecom/ISP only.
  • Required experience from any of the ISPs or MVNO in Nigeria like IPNX, ISN, Cobranet, Fibre1, VDT, Swift, Hoops telecoms, Ngcom, Mangonet, Mainone, Airtel. MTN, etc
  • Candidate should have door-to-door, front-line, cold sales, and direct sales experience only.
  • Age between 25 and 30 Years.
  • Ability to work independently and without supervision
  • A well-organized and detailed approach to work is an added advantage.
  • Time management is key.

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