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Job Summary

We are looking to hire a Team Member who will be the face of our brand, providing exceptional customer service and contributing to a positive and efficient restaurant environment. You'll work as part of a team to prepare and serve high-quality food, maintain a clean and organized workspace, and ensure our customers have a memorable dining experience.

  • Minimum Qualification : High School (S.S.C.E)
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

Responsibilities:

  • Greet customers with a friendly and welcoming attitude.
  • Take orders accurately and efficiently.
  • Process payments and handle cash transactions.
  • Respond to customer inquiries and resolve complaints in a professional manner.
  • Prepare food items according to Toasties' recipes and standards.
  • Assemble and serve orders with attention to detail and presentation.
  • Maintain knowledge of the menu and ingredients.
  • Adhere to food safety and hygiene regulations.
  • Maintain a clean and organized work area, including the counter, dining area, and restrooms.
  • Stock and replenish supplies as needed.
  • Assist with opening and closing procedures.
  • Follow all company policies and procedures.
  • Work effectively as part of a team to ensure smooth restaurant operations.
  • Support and assist colleagues as needed.
  • Contribute to a positive and collaborative work environment.


Requirements:

  • SSCE or equivalent.
  • Previous experience in a customer-facing role, preferably in the food service industry, is an advantage but not required.
  • Excellent communication and interpersonal skills.
  • Strong customer service orientation
  • Ability to work in a fast-paced environment.
  • Attention to detail and accuracy.
  • Basic math and cash handling skills.
  • Ability to work as part of a team.

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